Privacy Policy

01 / Controller

Who We Are

HaiPai Electric operates this website as an English-language business-to-business product and enquiry platform. For questions about this policy or our handling of personal information, contact us using the details below.

02 / Collection

Information We May Collect

We receive information that you choose to provide when you send an enquiry or communicate with us by e-mail, telephone, WhatsApp, Facebook or Instagram. This may include:

• Your name, company name, job title and business contact details.
• Your destination market, product interests, model references, quantities and technical requirements.
• Messages, attachments, drawings, branding files, packaging requirements and requested documents.
• Quotation, sample, order and after-sales correspondence where a business relationship develops.

Our hosting environment may also record standard technical information such as IP address, browser and device type, requested page, referring page, access time and error logs. Please do not send passwords, payment-card information or unrelated sensitive personal information through an enquiry.

03 / Purpose

How We Use Information

We use information where it supports a legitimate business purpose or another lawful basis available under applicable privacy law. Typical purposes are to:

• Answer enquiries and prepare product, sample, OEM, ODM or quotation discussions.
• Review destination-market needs, product compatibility and requested documentation.
• Manage supplier, distributor, project and customer relationships.
• Operate, secure, troubleshoot and improve the website.
• Maintain business records and meet accounting, trade, safety or legal obligations.
• Protect our rights, investigate misuse and prevent fraud or security incidents.

Where consent is required for a particular communication or technology, we will request it separately. You may withdraw consent at any time, although this does not affect earlier lawful processing.

04 / Recipients

Sharing and International Transfers

We do not sell personal information. We may share relevant information with HaiPai personnel and service providers that support hosting, e-mail, communications, technical maintenance, logistics, professional advice or business administration. Information may also be disclosed where required by law, to protect legal rights, or in connection with a business reorganisation.

Because HaiPai is based in China and serves international markets, information sent from another country may be processed in China or in locations used by our service providers. Where applicable law requires safeguards for a cross-border transfer, we will use an appropriate legal mechanism and reasonable contractual or organisational protections.

05 / Website technology

Cookies and External Services

The current website is designed primarily for product browsing and enquiries. It does not provide customer accounts or online payment. Essential browser storage or cookies may be used where necessary for security, language choice, interface operation or consent management. If analytics, advertising or other non-essential technologies are introduced, this policy and any consent controls should be updated before those tools are activated.

Links to WhatsApp, Facebook, Instagram and other external websites take you to services operated by third parties. Those services may collect information under their own policies. HaiPai does not control their cookies, accounts or data practices.

06 / Protection

Retention and Security

We retain enquiry and business information only for as long as reasonably necessary for the purpose collected, including follow-up, quotation history, order administration, warranty support, dispute handling and applicable legal or accounting requirements. Retention periods vary according to the type of record and the business relationship.

We use reasonable administrative and technical measures intended to protect information from unauthorised access, alteration, loss or disclosure. No internet transmission or storage system is completely secure, so please use an appropriate channel for confidential drawings or commercially sensitive files.

07 / Choices

Your Privacy Rights

Depending on where you live and the law that applies, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to a local data-protection authority.

Send requests to haipaiele2026@gmail.com with the subject “Privacy request”. Describe the information or communication concerned. We may ask for reasonable verification before acting and may retain information where permitted or required by law.

08 / Updates

Changes to This Policy

We may revise this policy when the website, our business processes or applicable requirements change. The effective date at the top identifies the current version. Material changes should be reflected on this page before or when the relevant processing begins.

This policy describes website privacy practices and does not replace any separate privacy notice or contractual term supplied for a specific transaction, employment matter or business programme.